A fix has been deployed and the application is back to fully operational. We apologize for the earlier disruption and appreciate your patience during the service outage.
Posted Dec 10, 2024 - 08:43 EST
Identified
The Proton team has identified the source of the issue and is currently working on deploying a solution. We expect a fix to be deployed shortly. We will keep you posted once application stability is confirmed.
Posted Dec 10, 2024 - 08:38 EST
Investigating
The Reporting functionality in Proton is currently experiencing issues. Customers may encounter failures when submitting or accessing the reporting pages within the application. Our engineering team is actively investigating the problem. The core Proton application and API remains fully operational. We apologize for the inconvenience and are working to resolve this as quickly as possible. Updates will be provided as we learn more.