The functionality of the Proton application has been restored. Users can expect to be able to login and use the Proton application with full functionality
Posted Nov 06, 2024 - 14:33 EST
Update
We are continuing to monitor for any further issues.
Posted Nov 06, 2024 - 14:32 EST
Monitoring
A fix has been implemented and partial functionality has been restored. Logins to Proton application are expected to be functional. The team is currently closely monitoring our application to confirm full functionality. Updates will follow.
Posted Nov 06, 2024 - 14:23 EST
Investigating
We are currently investigating reports from customers who are experiencing difficulties logging in, particularly those using single sign-on (SSO) functionality. Our team is actively working to identify and resolve the root cause of this issue. More updates will follow